Returns & Exchanges at Milvus
At Milvus, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for returns on all unworn items in their original packaging. Simply ensure your garments have all tags attached to qualify for a full refund or exchange.
Initiate Your Request
Log into your Milvus account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare the Package
Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to meet our quality standards.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing